Reference

How oklv8 Handles Your Personal Information

When you open an account with us, you share information we take seriously — from your name and contact details to the payment methods you use, including bKash, Nagad and Rocket.

Data collected at registrationbKash, Nagad, Rocket payment recordsCookie and device activityYour right to access or delete dataHow to reach our privacy team

Explore the Lobby Read FAQ

DATA SECURITY PRACTICES

How We Protect and Manage Your Account Data

We apply SSL encryption across every page and transaction on oklv8, including during bKash, Nagad and Rocket payment flows. Your account password is stored in hashed form — we do not hold it in plain text, and our agents cannot read it. Two-factor verification via OTP to your registered mobile number adds a second layer before any withdrawal request is processed. We review internal data access logs regularly so only authorised personnel interact with account records.

SSL Encryption

Every connection to the lobby, account pages and payment screens runs over SSL. Your bKash and Nagad session data moves through an encrypted channel at all times.

Cookie Controls

We use session cookies to keep your lobby state intact and analytics cookies to understand page performance. You can manage cookie preferences through your browser settings at any time.

Data Retention Policy

Active account data is held while your account is open. After closure, we retain only what applicable financial and legal obligations require, then delete or anonymise the rest.

Correction and Deletion Rights

You can request a correction to your account details or ask us to delete personal data we no longer need. We respond subject to verification and applicable regional law.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team can direct you to the right process. We handle privacy requests separately from general account queries, so be clear in your message that it relates to a data or privacy matter. Response times depend on the nature of the request and applicable regional requirements.

What We Collect and Why We Hold It

oklv8 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you give us when you create an account — full name, email address, date of birth and the mobile number linked to your wallet. When you deposit or withdraw through bKash, Nagad or Rocket, our payment processor logs the transaction reference and

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amount so we can reconcile your account wallet correctly. We also collect device identifiers and session data automatically whenever you browse the lobby or open a game on mobile. This helps us keep your session stable and detect unusual activity on your account. We do not
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sell your personal data to third parties for marketing. Data is shared only where we are required to do so by applicable law, or with payment processors strictly to complete a transaction you have initiated. Retention periods vary by data category — account registration data is
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held for as long as your account remains active and for a period after closure as required by applicable rules. Payment transaction records linked to bKash, Nagad and Rocket are retained for the period specified under financial record-keeping obligations in the jurisdictions where we operate. Access
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to this platform and the protections described here apply subject to your local law and the eligible regions we serve.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on oklv8

Below are the questions we hear most often about how we handle personal data. If your question is not covered here, the live chat or email routes in the support section above are the right next step. Access and rights described here apply where local law and eligible region status permit.

We collect your name, email, date of birth and mobile number at registration. If you deposit via bKash, Nagad or Rocket, the transaction reference is also logged against your account for reconciliation.

We share payment data only with the processor needed to complete your bKash, Nagad or Rocket transaction. We do not sell or pass your details to advertisers or unrelated third parties.

Retention periods depend on the type of data. Transaction records are kept for the period required by applicable financial rules. Non-essential data is deleted or anonymised once it is no longer needed.

Yes. Log in, go to Account Settings, and use the privacy request form. Alternatively, email our support team with your registered number. We handle requests subject to identity verification and regional requirements.

Contact us via live chat or email and state clearly that it is a data correction or deletion request. We will verify your identity first, then act on the request within the timeframe applicable rules allow.

Access to oklv8 and the rights described in this policy apply subject to your local law and eligible region status. Check whether participation is permitted under the rules that apply where you are located.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFAQ Appoklv8 App

How oklv8 Handles Your Personal Information

How We Protect and Manage Your Account Data

SSL Encryption

Cookie Controls

Data Retention Policy

Correction and Deletion Rights

How to Reach Us About Your Data

Common Questions About Your Privacy on oklv8

01 What personal data does oklv8 collect when I create an account?

02 Does oklv8 share my payment details with anyone else?

03 How long does oklv8 keep my account information after I close my account?

04 Can I request a copy of all the data oklv8 holds about me?

05 How do I ask oklv8 to correct or remove my personal information?

06 Does this Privacy Policy apply to me if I am in Bangladesh?

Privacy Policy

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