Reference

Where oklv8 Legal Terms Stand

Everything that governs your account sits on this one page: how the terms apply the moment you sign in, what our wallet checks look like, and which regions we can serve.

Terms for account useWallet and payment rulesRegion and eligibility checksPolicy support contacts
oklv8 Where oklv8 Legal Terms Stand
HOW WE HANDLE DATA

Account Security And Your Records

Your login is protected by a one-time code sent to the number on your account, so a password alone will not open your wallet. We store what the account actually needs — your name, contact number, wallet reference and play history — and hold payment records for the period our auditors and local rules require, then remove them. Cookies on the site remember your session and language choice, nothing more. Want a copy of your data, a correction, or the account closed? Write to the policy desk and we action it once we have confirmed it is really you.

One-time code login

Every sign-in sends a fresh code to your registered number. If a code arrives when you did not try to log in, change your password and tell support straight away.

What we keep

Name, contact number, wallet reference, transaction history and game activity. We do not ask for documents until a wallet check or a withdrawal needs them, and we never ask for your PIN.

Cookies on the site

Session cookies keep you signed in while you move between lobby pages and remember your language. Clearing them in your browser settings signs you out on that device.

Records and removal

Payment and audit records stay for the period local rules require, then go. Ask the policy desk for a copy of your data or for deletion once any open wallet check has cleared.

POLICY SUPPORT

Reaching Us About Policy

Policy questions need a human on the other end, not a form that swallows your message. Our Bangladesh support team takes them over live chat from inside your account and by email, and both routes sit on the contact screen after you sign in. Keep your account number and the payment reference ready when you write — a bKash, Nagad or Rocket transaction ID lets us pull the record straight away instead of asking you twice. We reply in English and log every policy request with a reference you can quote back to us.

Team online

In-account live chat

Open your account, tap the chat icon and pick the policy topic. Chat is the quickest route for login, wallet and eligibility questions because we can see your account while we reply.

Email to the policy desk

Write to the address shown on your account contact screen for anything longer, such as a data request or a dispute. Attach the wallet receipt and we log it the same day.

Wallet dispute ticket

If a bKash, Nagad or Rocket transfer does not land on your balance, raise a ticket with the transaction ID and the number you sent to. We trace it against our records and reply on the ticket.

What You Ask About Our Terms

The same handful of questions lands in our inbox every week, so we have answered them plainly below. If yours is not here, send it through live chat and a person will pick it up. Nothing on this page overrides the rules where you live.

No. One account per person, and the name on it has to match the name on your bKash, Nagad or Rocket wallet. Extra accounts get closed and the balance is handled under the terms you accepted.

We match the wallet you paid with to the wallet you withdraw to. If the two do not line up, we may ask for a statement or ID. That slows one payout and keeps the next one clean.

Access depends on your local law and eligible regions. We cannot list every jurisdiction here, so check the rules where you live before you register, and ask support if you are unsure.

The updated page goes live with a new date at the top. Keep using your account and the new version applies; if you disagree with it, stop using the account and write to us.

Yes. Send the request from your registered email or through live chat, and we close the account once any open wallet check clears. We keep only the records payment and audit rules require.

It shows your game activity, keeps your wallet balance accurate and helps support answer faster when you write in. We do not sell it and share it only where a payment or legal process needs it.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.